Privacy Policy

A legal disclaimer

Solix Handy Man Services (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the

Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Personal Data We Collect

We may collect personal data that you voluntarily provide to us, including but not limited to:

Name
Contact details (such as phone number, WhatsApp number, email address)
Address or service location
Details related to service enquiries, quotations, or bookings

This information may be collected through our website, WhatsApp, phone calls, emails, or in-person communications.

2. How We Use Your Personal Data

Your personal data may be used for the following purposes:

To respond to enquiries and provide quotations
To arrange and deliver our services
To communicate with you regarding appointments or service updates
To improve our services and customer experience
To comply with legal or regulatory requirements

We will only use your personal data for purposes that a reasonable person would consider appropriate in the circumstances.

3. Disclosure of Personal Data

We do not sell or trade your personal data. Your information may only be disclosed when necessary to:

Our employees or service partners for service delivery
Comply with legal obligations or lawful requests by authorities

All parties are required to handle your data securely and confidentially.

4. Protection of Personal Data

We take reasonable administrative and technical measures to protect your personal data from unauthorised access, collection, use, disclosure, copying, modification, or disposal.

5. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.

6. Access and Correction

You may request access to or correction of your personal data by contacting us. We will respond to such requests in accordance with applicable laws.

7. Cookies and Website Usage

Our website may use basic cookies or analytics tools to improve user experience. These do not collect personally identifiable information unless you choose to provide it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of personal data, please contact us: Solix Handy Man Services.
📞 WhatsApp / Phone: 8521 2205